# Transaction Status Guide

<table><thead><tr><th width="154">Status code</th><th>Message</th><th>Desription</th><th>Finality</th></tr></thead><tbody><tr><td>1</td><td>Transaction created</td><td>The transaction has been created (intermediate)</td><td>No</td></tr><tr><td>2</td><td>Transaction successfully processed</td><td>The transaction has been processed successfully</td><td>Yes</td></tr><tr><td>3</td><td>Transaction was canceled by user</td><td>The transaction was canceled by user</td><td>Yes</td></tr><tr><td>4</td><td>Transaction was failed</td><td>The transaction has not been completed successfully</td><td>Yes</td></tr><tr><td>5</td><td>Transaction holded by service provider</td><td>The transaction is pending (intermediate)</td><td>No</td></tr><tr><td>6</td><td>Transaction finished with error</td><td>Transaction has been completed with an unforeseen error</td><td>*Needs to be regulated with technical support</td></tr><tr><td>7</td><td>Transaction is in progress</td><td>Transaction is in progress and will be completed after a while</td><td>No</td></tr></tbody></table>

\*Transactions with status code 6 must be requested additionally from technical support. Technical Support Email - **<support@tarlanpayments.kz>**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tarlanpayments.kz/eng/agws/transaction-status-guide.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.